Salesforce
CompanySalesforce is a cloud-based enterprise software company best known for its customer-relationship-management (CRM) platform. The firm is now embedding agentic AI features such as Agentforce into its products to automate contact-center and other business workflows.
Stories
Completed digest stories linked to this service.
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Salesforce goes headless: an execution layer for AI agents2026-04-17Salesforce launched Headless 360, an API-first layer that lets AI agents run Salesforce workflows and data wit...
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Salesforce moves to be the enterprise agent switchboard with Headless 360 and st...2026-04-16Salesforce is positioning itself as the control plane for enterprise AI agents via Headless 360 and new determ...
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Escaping AI Pilot Purgatory: Data, Orchestration, and Lock‑In Checks2026-03-05Enterprises are stalling in AI pilot purgatory because brittle data foundations, weak orchestration/governance...